Case study

How EIT Health leverages Hivebrite to offer participants all the advantages of its online community

The healthcare innovation network decided to centralize its mentoring program and community on Hivebrite’s platform to enhance member experience.

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“Centralizing our community and mentoring program on one intuitive platform improves our members’ experience. The UX and UI of the platform are great! Hivebrite helps us to make better mentoring matches and streamline and automate processes to save time!”

Ilyass Rahmouni
Accelerator Programme Manager, EIT Health

30+

Mentorships in the first seven months

260

Additional members added within seven months

40%

Increase in engagement vs previous platform

EIT Health community

About EIT Health

EIT Health wanted to enhance the impact of its activities and further drive innovation by keeping in touch with innovators from its community and enabling them to exchange with each other.

EIT Health partnered with Hivebrite to create the EIT Health Innovators Community, a multidisciplinary network to connect stakeholders from all EIT Health’s initiatives. The community counts over 3000 members who share a common vision for creating positive societal impact; through innovation and entrepreneurship.

EIT Health was running a mentoring program outside of Hivebrite using other software. It decided to migrate its mentoring program to Hivebrite to offer program participants the chance to experience the benefits of its online community. It also wanted to process program participation payments, which was impossible with its previous platform

Mission

Be Europe’s leading innovation platform, facilitating longer, healthier lives, and more sustainable healthcare systems by 2023.

Visit the community

The EIT Health Innovators Community has grown to a community of over 3500+ members by tailoring their program to their members.

EIT has been using Hivebrite since 2024. They chose Hivebrite as their solution to advance their mission, shape the healthcare landscape, and step-up innovation in Europe.

The community challenge

EIT Health wanted to enhance the impact of its activities and further drive innovation by keeping in touch with innovators from its community and enabling them to exchange with each other.

EIT Health partnered with Hivebrite to create the EIT Health Innovators Community, a multidisciplinary network  to connect stakeholders from all EIT Health’s initiatives. The community counts over 3000 members who share a common vision for creating positive societal impact; through innovation and entrepreneurship.

EIT Health was running a mentoring program outside of Hivebrite using other software. It decided to migrate its mentoring program to Hivebrite to offer program participants the chance to experience the benefits of its online community. It also wanted to process program participation payments, which was impossible with its previous platform

Hivebrite’s full-stack community platform enabled EIT Health to:

Facilitate organic connections

Foster independent sub-communities to enable connections while maintaining institutional governance

Create a repository of knowledge

Build a centralized knowledge hub that leverages member expertise

Encourage collaboration and innovation

Facilitate partnerships and networks to drive industry advancement and promote innovation

Gather data and insights

Monitor user behavior, engagement metrics, and content performance to measure the impact of initiatives

The Hivebrite solution

Using Hivebrite’s Mentoring Module, the Mentoring & Coaching Network connects start-ups with selected experts in healthcare technology and services from its online community.

The goal of the Mentoring & Coaching Network is to help accelerate the development of start-ups in technology and services for the healthcare sector.

Start-ups complete an application form and then are matched with one of the program’s 130 mentors for tailored support.

All mentoring program participants can enjoy the benefits of the EIT Health Innovators Community, including networking opportunities, workshops, knowledge sharing, and thought leadership events.

The Program Administrator receives a notification each time a new mentoring program is started and can track the status of all mentoring relationships via Hivebrite’s back office. Payments can be processed directly on the platform with Hivebrite’s Stripe integration.

Key features designed for nonprofits

Member Directory & Profile

Connect donors, volunteers, and beneficiaries, fostering global member engagement and a stronger community.

Events and ticketing

Host virtual and IRL events with RSVP, paid ticketing, and QR codes. Enhance experiences and encourage participation.

Groups and sub-communities

Manage chapters, committees, and interest groups while empowering leaders to run spaces independently. 

News, content, and resources

A centralized hub for mission updates, media, and impact stories to keep your community informed and engaged.

Jobs and opportunities

Promote jobs, internships, and volunteer roles with a flexible board. Workflows and alerts help spread opportunities.

Email & campaign builder

Reach donors, volunteers, and stakeholders with personalized emails and campaigns—no technical skills needed.

Multi-language & live translation

Expand your global reach by breaking down language barriers and enabling members to engage in their preferred language.

The outcome

In just seven months, EIT Health’s mentorship program has seen remarkable progress, with over 30 successful pairings between mentors and mentees. These connections have enabled participants to build meaningful relationships, share expertise, and support one another’s professional development within the healthcare innovation ecosystem. The quality of these matches has been a key driver of participant satisfaction, demonstrating the value of a carefully managed mentorship experience.

EIT Health made a strategic decision to migrate only its most engaged mentors and mentees from its previous platform to Hivebrite. This selective approach ensured a strong foundation for the program, focusing on members who were already committed to giving and receiving support. By prioritizing quality over quantity, the team was able to foster an environment of active participation and trust, which laid the groundwork for deeper connections and more impactful outcomes.

Since the migration, the program’s engagement rate has increased by over 40%, a clear indicator of the platform’s effectiveness and the community’s enthusiasm. Hivebrite’s intuitive features and customizable workflows have helped streamline mentorship management, making it easier for administrators to match users and track progress, while providing participants with a seamless experience. As a result, EIT Health is now better positioned to scale the program and expand its reach to even more innovators across Europe.

“We have also witnessed an increase in community membership as more people are signing up to join the mentoring program! Within seven months of the new program’s launch, we welcomed 260 new community members.”

Ilyass Rahmouni
Accelerator Programme Manager, EIT Health