Case study
How EIT Health leverages Hivebrite to offer participants all the advantages of its online community
The healthcare innovation network decided to centralize its mentoring program and community on Hivebrite’s platform to enhance member experience.
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Centralizing our community and mentoring program on one intuitive platform improves our members’ experience. The UX and UI of the platform are great! Hivebrite helps us to make better mentoring matches and streamline and automate processes to save time!
Ilyass Rahmouni
Accelerator Programme Manager, EIT Health
The EIT Health Innovators Community has grown to a community of over 3500+ members by tailoring their program to their members.
EIT has been using Hivebrite since 2024. They chose Hivebrite as their solution to advance their mission, shape the healthcare landscape, and step-up innovation in Europe.
The community challenge
EIT Health wanted to enhance the impact of its activities and further drive innovation by keeping in touch with innovators from its community and enabling them to exchange with each other.
EIT Health partnered with Hivebrite to create the EIT Health Innovators Community, a multidisciplinary network to connect stakeholders from all EIT Health’s initiatives. The community counts over 3000 members who share a common vision for creating positive societal impact; through innovation and entrepreneurship.
EIT Health was running a mentoring program outside of Hivebrite using other software. It decided to migrate its mentoring program to Hivebrite to offer program participants the chance to experience the benefits of its online community. It also wanted to process program participation payments, which was impossible with its previous platform
Hivebrite’s full-stack community platform enabled EIT Health to:
Facilitate organic connections
Foster independent sub-communities to enable connections while maintaining institutional governance
Create a repository of knowledge
Build a centralized knowledge hub that leverages member expertise
Encourage collaboration and innovation
Facilitate partnerships and networks to drive industry advancement and promote innovation
Gather data and insights
Monitor user behavior, engagement metrics, and content performance to measure the impact of initiatives
The Hivebrite solution
Using Hivebrite’s Mentoring Module, the Mentoring & Coaching Network connects start-ups with selected experts in healthcare technology and services from its online community.
The goal of the Mentoring & Coaching Network is to help accelerate the development of start-ups in technology and services for the healthcare sector.
Start-ups complete an application form and then are matched with one of the program’s 130 mentors for tailored support.
All mentoring program participants can enjoy the benefits of the EIT Health Innovators Community, including networking opportunities, workshops, knowledge sharing, and thought leadership events.
The Program Administrator receives a notification each time a new mentoring program is started and can track the status of all mentoring relationships via Hivebrite’s back office. Payments can be processed directly on the platform with Hivebrite’s Stripe integration.
Built for how nonprofits work.
Groups and chapters
Give programs, chapters, and working groups their own space, with forums and discussions run by group leaders.
News, content, and resources
Help members stay current with content recommended to them, from impact reports and toolkits to field updates.
Emails and notifications
Reach people through branded email, in-app, and push, with personalization built on real member data.
Events and ticketing
Host virtual and in-person events, from local chapter gatherings to webinars, with ticketing options.
Multi-language & live translation
Reach members across borders in their own language, with live translation built into the platform.
The outcome
30+
Mentorships in the first seven months
260
Additional members added within seven months
40%
Increase in engagement vs previous platform
In just seven months, EIT Health’s mentorship program has seen remarkable progress, with over 30 successful pairings between mentors and mentees. These connections have enabled participants to build meaningful relationships, share expertise, and support one another’s professional development within the healthcare innovation ecosystem. The quality of these matches has been a key driver of participant satisfaction, demonstrating the value of a carefully managed mentorship experience.
EIT Health made a strategic decision to migrate only its most engaged mentors and mentees from its previous platform to Hivebrite. This selective approach ensured a strong foundation for the program, focusing on members who were already committed to giving and receiving support. By prioritizing quality over quantity, the team was able to foster an environment of active participation and trust, which laid the groundwork for deeper connections and more impactful outcomes.
Since the migration, the program’s engagement rate has increased by over 40%, a clear indicator of the platform’s effectiveness and the community’s enthusiasm. Hivebrite’s intuitive features and customizable workflows have helped streamline mentorship management, making it easier for administrators to match users and track progress, while providing participants with a seamless experience. As a result, EIT Health is now better positioned to scale the program and expand its reach to even more innovators across Europe.
“We have also witnessed an increase in community membership as more people are signing up to join the mentoring program! Within seven months of the new program’s launch, we welcomed 260 new community members.”
Ilyass Rahmouni
Accelerator Programme Manager, EIT Health
