Case study
How the University of Notre Dame is building a thriving alumni community
The university uses Hivebrite’s all-in-one community management platform to drive engagement and facilitate fundraising initiatives.
Thanks to Hivebrite, we have futureproofed our alumni engagement strategy with ever-improving technology that scales with our goals.
36%
Increase in event and membership revenue within a year of launch
70K+
Activated accounts
97%
Reduction in complex event organization time
About the University of Notre Dame
Founded in 1842, The University of Notre Dame is a distinguished research university offering undergraduate and graduate education guided by a catholic mission.
Mission
Beyond fostering educational achievements, the university seeks to create solidarity and concern for common good amongst its students. The university’s vibrant network of alumni, family and friends is a testament to this mission.
University of Notre Dame Modernizes Alumni Engagement with Hivebrite
For more than a decade, the University of Notre Dame Alumni Association relied on a legacy alumni engagement platform to support its global network of alumni, volunteers, clubs, and affinity groups. As the community continued to grow, the platform’s limitations increasingly hindered engagement, operational efficiency, and scalability. Seeking a modern, flexible solution capable of supporting hundreds of sub-communities and hundreds of thousands of constituents, Notre Dame selected Hivebrite to power its next generation alumni experience.
The Challenge
After more than ten years on its previous platform, Notre Dame faced mounting challenges with performance, data management, and user experience. The alumni association needed a solution that could support its expanding network of clubs, classes, and affinity groups while simplifying the management of events, memberships, communications, fundraising, and volunteer engagement.
The organization also required robust integrations, streamlined administration, and an intuitive experience for both staff and more than 900 volunteer leaders. Existing processes were often cumbersome and time-consuming, with activities such as event registration setup requiring professional services support and login issues accounting for nearly half of all support requests.
To continue growing engagement and delivering value to alumni worldwide, Notre Dame needed a modern platform capable of centralizing operations while empowering local communities to thrive independently.
Hivebrite’s full-stack community platform enabled the University of Notre Dame to:
Facilitate organic connections
Foster independent sub-communities to enable connections while maintaining institutional governance
Create a repository of knowledge
Build a centralized knowledge hub that leverages member expertise
Encourage collaboration and innovation
Facilitate partnerships and networks to drive industry advancement and promote innovation
Gather data and insights
Monitor user behavior, engagement metrics, and content performance to measure the impact of initiatives
The Hivebrite Solution
Hivebrite provided a comprehensive community platform that enabled Notre Dame to consolidate alumni engagement, communications, fundraising, events, memberships, and volunteer management into a single ecosystem.
Working closely with Hivebrite’s implementation team, the university completed a phased migration that included nearly 400 clubs, classes, and groups, more than 70,000 alumni accounts, and extensive historical content. Dedicated spaces were created for each sub-community, allowing volunteer administrators to manage local engagement while maintaining alignment with the broader alumni network.
The platform also transformed key operational workflows. Notre Dame now manages all events through Hivebrite, including complex multi-day and multi-track programs, virtual events, and hybrid experiences. Membership management was streamlined through automated renewals, recurring payments, tiered access controls, and integrated payment processing. Fundraising teams gained the ability to quickly launch branded donation campaigns, while communications teams leveraged powerful segmentation and email capabilities to deliver targeted outreach to hundreds of thousands of alumni.
Additionally, Hivebrite’s news, content management, and data integration capabilities enabled the association to centralize information, improve discoverability, and create a more engaging digital experience across the entire alumni community.
Built for how higher education works.
Discussion Forums
Give alumni and students a place to exchange ideas, ask questions, and stay connected around topics that matter, from career advice to research interests.
Groups and chapters
Give class orgs, regional clubs, affinity groups, and innovation programs their own space, with volunteer leaders running events, content, and discussions independently.
Events, Memberships and Donations
Sell event tickets, collect membership dues, and accept donations, with RSVP, ticketing, and payment processing built in.
Jobs and opportunities
Promote jobs, internships, and volunteer roles with a flexible board. Workflows and alerts help spread opportunities.
Email and Notifications
Reach students and alumni through branded email, in-app, and push, with personalization built on real engagement data.
Jobs and Career Pathways
Help students and alumni discover internships, jobs, and experiential opportunities posted by fellow community members.
News, Content, and Opportunities
Help alumni stay current with content recommended to them, from research highlights and event recaps to volunteering opportunities.
The Outcome
The migration was completed within eight months, resulting in more than 70,000 activated accounts and the successful transition of nearly 400 sub-communities. Login-related support issues, which previously represented approximately 50% of support tickets, were reduced to nearly zero.
Volunteer leaders now independently manage more than 400 community spaces, increasing engagement while reducing administrative burden on central staff. Previously dormant groups became active again, with members sharing content, participating in discussions, and strengthening alumni connections.
The platform also delivered measurable business impact. The number of clubs offering memberships more than doubled, contributing to a 36% increase in club revenue within the first year through memberships and events. During the COVID-19 pandemic, Notre Dame launched a fundraising campaign in less than 30 minutes using Hivebrite’s Donation Module, raising $8.7 million for its Student Emergency Relief Fund while reaching more than 100,000 potential donors worldwide.
Today, Hivebrite serves as the foundation of Notre Dame’s alumni engagement strategy, enabling staff and volunteers to spend less time on administration and more time building meaningful relationships across one of the world’s largest and most active alumni communities.