Technical services

Maximize the performance and efficiency of your Hivebrite platform.

Service offerings

Let us handle the technical complexities

You can focus on driving your community and organization forward.

Seamlessly integrate your existing technology, optimize platform performance, and ensure a streamlined member experience with our experts. We provide proactive data monitoring, rapid issue resolution, and ongoing support to ensure your systems are always operating at their best.

The Technical Team

At Hivebrite, our Technical Team is vital to our innovation and customer satisfaction. Our tech specialists excel in three core areas:

Business analysis

They excel in understanding your business requirements and translating them into effective technical solutions.

Project management

Skilled in professional project management, our team ensures smooth execution and timely delivery of every project.

Technical expertise

With a focus on data, our technical experts are highly skilled in understanding, implementing, and troubleshooting complex systems and technologies.

We believe in transparency and collaboration throughout every project. Our approach involves delivering technical services with a professional project management methodology.  We break down deliverables into manageable sub-deliverables. This allows clients to review and approve each step, ensuring confidence in the final outcome.

Our technical services

Data integration

Enhance your existing data and evaluate insights across teams by seamlessly integrating all your data in one place. With our data integration package, we enable businesses to connect by automating and triggering workflows between your Hivebrite platform and various external applications and data sources. With this package, you can achieve a higher level of operational efficiency and focus on your core business while leaving the integration work and ongoing maintenance to the Hivebrite team.

Data migration

Transfer your data with minimal disruption.
Whether you’re switching community platforms, consolidating data, or upgrading systems, we provide end-to-end support to ensure a smooth, worry-free transition.

Platform Configuration

Let us optimize your platform setup for performance and user experience. Our team can customize the platform to your needs, from initial setup to ongoing adjustments.

Customer stories

Data Integration

Geneo

With our data integration service, we enable businesses to connect by automating and triggering workflows between your Hivebrite platform and various external applications and data sources. With this package, you can achieve a higher level of operational efficiency and focus on your core business while leaving the integration work and ongoing maintenance to Hivebrite professional services team.
.

What services were delivered?

  • Consulting on data mapping, guidance
  • Implementation
  • Support on options to get secure workflow

What Impact / outcome has been achieved?

Client feedback: “Good job! Great quality and adapted to our needs”

What services were delivered?

  • 3 templates pages
  • Manual duplication
  • Text+logo update
  • Formatting of 100 pages

What Impact / outcome was achieved?

Professional design + saved 30+ hours of configuration.

Configuration Delegation

Entre Chefs

We were retained for ongoing premium configuration, journeys configuration, custom pages duplication, network configuration, and events configuration.

Data Migration

Blue Star Families

Migration from Higher Logic included:

  • Data preparation, review, and import
  • Group, user, and forum import
  • Media Center import

What services were delivered?

  • Data audit
  • Data analysis
  • Data import

What Impact / outcome was achieved?

Customer upgrade from Higher Logic to Hivebrite completed on time for launch. All data and functionality available on-time.

Reach out to our team

We know the energy and time it takes to build and maintain a community. If you need some guidance or help about the design of your platform, let us know.

Contact your CSM