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Hivebrite vs. HigherLogic

A Head-to-Head Comparison

Explore the differences to find your perfect fit

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Hivebrite vs. HigherLogic

If you are serious about scaling your online community, you’ll need the support of a comprehensive online community platform. The Hivebrite vs. Higher Logic comparison comes up a lot and though we can’t answer entirely without bias, we’ll share some valuable information about the features and support you’ll only find with Hivebrite.

Both platforms offer an array of solid features, user-friendly interfaces, and offer various levels of customization, making the decision between them a challenging one.

Hivebrite is known for powerful customization, intuitive interface, and easy setup, while Higher Logic is well-regarded for its customer support and ease of use. Before making a decision, it’s crucial to weigh up the pros and cons of each platform.

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What is Hivebrite?

We believe in the transformative power of online communities to drive growth and effect change. At Hivebrite, we provide the technology and expertise necessary for organizations to build and nurture vibrant communities. From keeping member data up-to-date to managing memberships, events, and payments, as well as centralizing communication and fundraising efforts, Hivebrite offers a comprehensive suite of features. Our platform also includes advanced analytics capabilities, enabling users to measure meaningful metrics and gain actionable insights to guide their community’s success. And to top it off, our branded mobile app brings our exceptional functionality and user experience directly to your users’ fingertips, facilitating regular and natural engagement through personalized campaigns and notifications delivered via your own branded app.

Who is Hivebrite best suited for?

  • Associations, non-profits, and member-based organizations: A trusted partner, Hivebrite helps communities to enhance member experience, foster meaningful connections, and empower members to thrive. Hivebrite also serves higher education institutions and corporations. 
  • Communities seeking to migrate from inadequate platforms: Hivebrite offers a seamless migration process from most major community management solutions and innovative features to meet your community’s evolving needs.
  • Organizations with dedicated community management teams: Hivebrite offers not only a fully branded community experience with limitless customization options but also a robust back-office to manage your community effectively.
  • Streamlining community management tech-stack: Simplify your operations and enhance your member experience by consolidating multiple tools into one centralized community hub.

What is Higher Logic?

Higher Logic is a community platform that aims to help businesses (specifically associations) build and maintain strong connections with their customers. The platform offers two primary products – Higher Logic Thrive and Higher Logic Vanilla.

Higher Logic Thrive is built for membership organizations that want to deepen relationships with their members. Higher Logic Vanilla is a forum-based product which empowers growth-minded organizations to build a more engaged and meaningful relationship with their customers.

Who is Higher Logic best suited for?

  • You are an association or non-profit who prioritizes simplicity over functionality: If you prioritize ease of use over extensive customization, Higher Logic offers a solution without a lot of flexibility.
  • You are tech-savvy and comfortable with custom code: For those who are comfortable working with custom code to set up a platform instance, Higher Logic may be the right fit for you.
  • You prefer a base package with ad-hoc features: Higher Logic offers packages that require you to add ad-hoc features, billed monthly.

Hivebrite vs Higher Logic: Key Features Compared

While both Hivebrite and Higher Logic offer robust platforms for community engagement with strong user experience (UX) and customization features, there are areas where Hivebrite may have an edge over Higher Logic, particularly in terms of UX and customization capabilities.

After extensive conversations with numerous customers who either migrated from Higher Logic to Hivebrite or meticulously evaluated both platforms before making a purchase decision, we’ve compiled valuable feedback highlighting the areas where Hivebrite shines.

Enhanced branded customization

The Hivebrite platform offers extensive customization options to align seamlessly with your brand identity. Beyond visual elements, such as logos and color schemes, you have full control over your brand’s voice and communication style. From tailored layouts to engaging posts, every aspect can be personalized to resonate with your audience. These deep customization capabilities are especially valuable for organizations aiming to maintain a cohesive and compelling brand image across all digital channels.

Hivebrite:
  • Fully customizable platform with advanced theming and branding capabilities
  • Custom landing pages, headers, and tabs
  • Page builders and editors for creating rich content
Higher Logic:
  • Limited customization options, relying heavily on HTML and CSS code
  • Steep learning curve for non-tech savvy users
  • Dated mobile user interface, lacking in design and user-friendliness

Data management and insights

Hivebrite’s advanced analytics offers a variety of dashboards tailored to fit your community reporting needs. These dashboards enable users to track KPIs, assess community health, and gain insights from user interactions without the hassle of creating individual reports. By transforming data into actions and outcomes, Community Analytics facilitates informed decision-making, enhancing community engagement and impact.

Hivebrite:
  • Advanced data management tools for user segmentation and personalized targeting
  • Custom collation, separate permissions, and configurable workflows
  • Robust analytics and reporting capabilities
Higher Logic:
  • Limited segmentation capabilities
  • Basic analytics and reporting, lacking in depth and flexibility
  • No customized reporting

Comprehensive engagement tools

Hivebrite’s suite of engagement tools, including sophisticated event management features, alumni tracking for educational institutions, and fundraising capabilities, are designed to cater to a wide range of community types. This comprehensive approach ensures that organizations can leverage the platform for various engagement strategies, potentially offering a more versatile user experience compared to Higher Logic.

Hivebrite:
  • Comprehensive engagement features, including forums, events, resource libraries, and opportunities
  • Badges to reward user contributions and drive engagement
Higher Logic:
  • Limited engagement options, lacking critical features like badge creation
  • Focus on forums and discussions, with limited support for other engagement types

Networking and collaboration

Hivebrite recognizes the importance of fostering a strong sense of community, enabling members to interact, share knowledge, and collaborate effectively. Its feature-rich platform empowers users to build meaningful connections through various networking and collaboration tools. These include a powerful searchable directory, customizable groups, and interactive forums, allowing users to connect with like-minded individuals, engage in discussions, and contribute to the collective knowledge base.

Hivebrite:
  • Emphasis on networking and collaboration through groups and searchable directory
  • Private, public, and invisible groups for customized community subsets
Higher Logic:
  • Lack of searchable directory, making it difficult for users to connect with each other
  • Limited group functionality, restricting collaboration and networking opportunities

Job posting and opportunities

Hivebrite’s platform seamlessly integrates job posting and opportunity sharing functionalities, providing a comprehensive career development hub for its users. Organizations can directly share available job roles, while users can discover and apply for opportunities that align with their professional goals. The platform’s customizable job board can be configured to meet specific use cases, including non-recruitment opportunities, volunteer enrollment, internships, and more. Additionally, Hivebrite offers tools for peer-to-peer sharing of opportunities, further expanding the reach and visibility of job postings within the community.

Hivebrite:
  • Integrated job and opportunities board
  • Flexible configuration for non-recruitment use cases
Higher Logic:
  • Absence of a dedicated opportunities module, limiting job posting and sharing capabilities

Advanced personalization options

While both platforms offer personalization features, Hivebrite offers more advanced options for personalizing the user experience based on individual member behavior, interests, and engagement levels. This can include more sophisticated algorithms for content recommendation, personalized event notifications, and a more tailored approach to user engagement, which can make the platform feel more relevant and engaging for each user.

Hivebrite:
  • Personalized content recommendations and event notifications
  • Customized permissions for users and admins to control and customize target user experiences
Higher Logic:
  • Absence of customized permissions to moderators and users

Hivebrite vs Higher Logic: Final Conclusion

While both Hivebrite and Higher Logic offer robust platforms for community engagement with strong user experience (UX) and customization features, there are areas where Hivebrite may have an edge over Higher Logic, particularly in terms of UX and customization capabilities.

After extensive conversations with numerous customers who either migrated from Higher Logic to Hivebrite or meticulously evaluated both platforms before making a purchase decision, we’ve compiled valuable feedback highlighting the areas where Hivebrite shines.

Don’t just take our word for it!

See what real Higher Logic customers are saying about their experience over on G2.

Higher Logic is not customizable enough

Users have expressed a desire for more robust customization options within Higher Logic Thrive, especially regarding site design and functionality. The platform’s design simplicity, while user-friendly, is not seen as the most aesthetically pleasing compared to other platforms used.

Higher Logic can be a costly choice

Users appreciate the platform’s comprehensive features and capabilities but also express a need for a more scalable pricing model that can accommodate budgetary constraints without compromising on the quality and range of services provided.

Integration and Customer Support Challenges with Higher Logic

Users report challenges with the initial integration of Higher Logic Thrive into their existing systems. This is compounded by experiences of inadequate customer support during these critical early stages, where some users find it hard to get the specific help they need.

Higher Logic provides platform complexity and bugs

Users may find the platform overwhelming. Additionally, some users encounter bugs within the platform, which can impact the user experience and require attention from the development team to resolve.

Hivebrite on G2!

“We migrated from Higher Logic to Hivebrite and we couldn’t be happier with our decision! We explored 20+ community platform vendors during the migration process and selected Hivebrite because the platform was easy to use for admins”

G2 Verified User in Venture Capital & Private Equity
Mid-Market (51-1000 emp.)

Migrating from Higher Logic?

We’ve got you covered!

We’re here to help! Our dedicated customer success team has extensive experience in seamlessly migrating customers and communities from Higher Logic to Hivebrite. With a proven track record of successful transitions, rest assured that your move to our platform will be smooth and hassle-free.

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