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Hivebrite sub-processors
Effective as of: April 24, 2025
Hivebrite uses sub-processors to assist in providing Hivebrite’s services. A sub-processor is a third party data processor engaged by Hivebrite who agrees to receive personal data from Hivebrite intended for processing activities to be carried out (i) on behalf of Hivebrite customers; (ii) in accordance with Hivebrite customers instructions as communicated by Hivebrite; and (iii) in accordance with the terms of a written contract between Hivebrite and the sub-processor.
Hivebrite maintains an up-to-date list of the names, purposes and locations of all sub-processors. This list is below, of which you can obtain a copy by contacting [email protected].
Hivebrite will notify customers in advance of any changes to sub-processors by providing email notice to the customer contact email. Each customer may provide reasonable objections to Hivebrite by email to [email protected] in accordance with the agreement between Hivebrite and customer.
KIT United affiliates
Employees from KIT United affiliates may provide customer support services.
|
Entity Name |
Registered Address |
Country |
|---|---|---|
|
HIVEBRITE, INC. |
15 West 38th Street New York City, NY 10018 USA |
US |
|
HIVEBRITE AUSTRALIA PTY LTD |
50 Yeo Street Neutral Bay, NSW 2089 Australia |
AU |
|
HIVEBRITE UK LTD |
7 Savoy court in London, WC2R OEX London WC2R OEX UK |
UK |
|
ORBIIT, INC. |
641 Fifth Avenue New York City, NY 10022 USA |
US |
KIT United back-end subprocessors
Back-end sub processors will always process data of end-users and/or community administrators.
|
Entity Name |
Purpose of the processing |
Region (processing) |
Information & Security policies |
|---|---|---|---|
|
Amazon Web Services EMEA SARL |
CDN capabilities |
Worldwide |
|
|
Provision of the Hivebrite service (media storage, back-ups, specific features) |
EU (Ireland) OR EU (Frankfurt) OR AU (Sydney) OR US (North Virginia) |
||
|
Monitoring |
EU (Ireland) |
||
|
Google Cloud France SARL |
Provision of the Hivebrite service (web application, databases, data warehouse, cloud storage, logging, managed services, backups) |
EU (Belgium) OR CH (Zurich) OR AU (Sydney) OR US (Iowa) |
|
|
Network logging |
EU |
||
|
Aiven Oy |
Enabling data exchange within our different services |
EU (Belgium) OR CH (Zurich) OR AU (Sydney) OR US (Iowa) |
|
|
Cloudflare, Inc |
Firewalling & CDN capabilities |
Worldwide |
|
|
Datadog, Inc. |
Log management, application performance metrics |
EU (Frankfurt) |
|
|
MapBox |
Location data platform for mobile and web applications |
Worldwide |
|
|
Twilio, Inc. |
Sending of emails from the Hivebrite Solution |
US |
|
|
Intuit, Inc. |
Delivering product emails to community administrators |
US |
|
|
WalkMe, Inc. |
Providing tutorials and guidance to administrators through our back-office |
EU |
|
|
Wiz, Inc. |
Security monitoring tool overseeing configuration of our infrastructure, databases and datastorage. |
EU |
|
|
Omni Analytics, Inc. |
Analytics data visualization for community administrators |
EU |
KIT United end-users subprocessors
End-users sub processors are third-parties processing data through the browser of end-users.
|
Entity Name |
Purpose of the processing |
Region (processing) |
Information & Security policies |
|---|---|---|---|
|
Amplitude, Inc. |
Improvement of the product (through analytics) |
US |
|
|
Functional Software, Inc. |
Error tracking tool |
US |
|
|
Catamorphic Co. |
Feature management solution |
US |
|
|
Ably Realtime Ltd. |
Real Time notification system |
EU or US or AU |
|
|
A Medium Corporation |
Embedding features in content posted by end-users |
Worldwide (CDN) US |
|
|
Unsplash, Inc. |
Stock images for community administrators |
Worldwide (CDN) US |
|
|
Zendesk, Inc. |
Allowing community administrators to access our support pages |
US |
|
|
Google Cloud France SARL |
Google Maps (translation of an address to GPS coordinates), |
US |
|
|
Looker (Analytics data visualization for community administrators) |
EU |
||
|
Microsoft |
Bing (translation of an address to GPS coordinates) – Only for end-users when browsing from China |
US |
|
|
BunnyWay, informacijske storitve d.o.o. |
Provides a privacy-friendly access to fonts served to end-users |
EU |
|
|
Planhat AB |
Gather feedback from customer administrators to improve our product |
EU |
Customer activated subprocessors
Customer activated subprocessors are processors who will only process data if the Customer activates the related feature in the services or requests the Company to provide the feature.
|
Entity Name |
Purpose of the processing |
Region (processing) |
Information & Security policies |
|---|---|---|---|
|
SendBird, Inc. |
Services for the Direct Messaging module |
EU (Frankfurt) OR AU (Sydney) OR US (North Virginia) |
|
|
Google Cloud France SARL |
Google Translate (translate user-content through the platform), Social Login, Google Recaptcha (protecting public pages from abuse) |
US |
|
|
Tray.io, Inc. |
Integration of Customer applications using automated workflows |
EU or US |
|
|
Meta |
Social Login |
US |
|
|
LinkedIn Corporation |
Social Login Data synchronization |
US |
|
|
Orbiit, Inc. |
Services for Orbiit match making |
US |
Customer activated processors
Customer activated processors are companies, who have a direct relationship with the Customer. Kit United facilitates the usage of these processors but they are not a subprocessor of Kit United.
|
Entity Name |
Purpose of the processing |
Region (processing) |
Information & Security policies |
|---|---|---|---|
|
Stripe, Inc. |
Payment capabilities |
US |
|
|
PayPal, Inc. |
Payment capabilities |
US |
|
|
TouchNet |
Payment capabilities |
US |
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